FAQs

FAQs
How does the refer a friend work and why didn't I receive what I was expecting?

Well good on you for spreading the love! Please note our referral rewards change from time to to time to keep things fresh and exciting for our members sharing the good word! First a bit of background. We often give away sweet welcome gifts to new members signing up! But we also want to reward our current members so to achieve both, we've designed a refer a friend system which allow both the referrer and referee to receive our current welcome promotion. It works like this, if it's your first referral, when your friend uses your referral code or signs up through your referral link, the system will automatically add the current welcome gift to both of your accounts. But we know you don't want doubles of some of the welcome gifts so for any subsequent referrals, you'll receive a free bottle credit and your friend will receive the gift credit. When we change the referral offer however, your 'referral count' resets, and your first referral for the new offer will ensure a gift credit for you both again. If you did not get the referral bonus, please check if your friend signed up for a subscription, as our referral program only works for a monthly subscription, not one-offs or gifts. Other times, they may have clicked on or used a different discount promo which may override the referral code as we can only honour one discount at a time.

Why did I receive a different gift from what was shown?
Why is my gift not included in the box that I have just received?
How do I download the mobile app from iOS store?
Why was I charged $1/£1 ?
How does the Taste Test Challenge work?
What are lists and how can I create them?
Where can I see my past bottles received?
How do I rate my bottles?
How do I redeem my points for free prizes?

1000+ HAPPY DRINKERS

I love these cocktails

I love these cocktails, especially the cans with nitrogen in, they taste as good as from a cocktail bar, the consistency and flavour give them real depth. The Pina colada, passion fruit martini, and strawberry daiquiris are particular favourites and very moreish. Customer Service are great too if you do have queries.

Delicious Cocktails

I ordered some cocktail mixers to make Mojitos, Woo Woos and Cosmos and they are by far the best mixers I've ever had, my absolute favourite is the Mojito and I can't wait to order more, fast delivery too, thank you!

Excellent customer service

Excellent customer service , immediately resolved a problem that occurred on the order due to a computer problem

100% recommended

Great flavour.

Delivered on time.

Really delicious the nicest pina colada…

Really delicious the nicest pina colada I’ve tasted and really strong highly recommend and a great price.

Quick Service

Quick service, good variety of cocktails and super delicious!

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