FAQs

FAQs
What happens to any gifts or rewards I've earned when my account is on hold?

Your free gift or reward won't go anywhere - we'll keep it safe and sound for you. However, you will have to restart your subscription to ensure you will receive it in your next box.

How is the gift subscription charged?

Cheers! Thank you for considering a gift subscription to your family/friends. The gift subscription is charged upfront for the whole subscription. Your family/friends will only need to redeem it without any additional cost unless they choose to get more bottles.

Do I have to subscribe to send a gift to a friend?

Absolutely not! You can purchase wines as a gift for someone else, without your own wine subscription, at any time. However, if you're keen on getting any of our wonderful welcomes gifts, or accessing some of our educational wine quizzes, you'll need to be an ongoing member.

If I give a gift, will they be pressured to sign up afterwards?

Not at all. That's not our jam. We never pressure people to sign up or mislead people into subscribing. Your gift recipient will never be asked for their payment details unless they would like to purchase additional bottles. In saying that we do of course give recipients the option to continue their wine journey after your gift has finished and we find that a lot of our customers take us up on this option.

Do you give bulk discounts for corporate gifts?

Unfortunately at this stage, we can't offer this. All our gifts get specially packed with handwritten notes and then individually shipped. So we can't currently make this work we're sorry.

I've been given a gift, do I need to pay anything?

Not at all. All costs should be covered by the gift giver. They've taken care of everything - good on them. The only times you'll be asked to enter payment information is if you add more bottles on top of your gift amount, change to a different price point or want to extend your subscription after your gift period ends. Apart from that, sometimes we do get people accidentally adding bottles on top of their selection rather than replacing bottles. In this case, it may ask for your payment details, but please just remove any extra bottles or "to be recommended" bottles from your box so that you get back to your gift amount and you'll be good to go. Was this article hel

How do I redeem a gift I've been given?

Congratulations! You're about to start on your very own wine journey. All you've got to do is head to www.goodpairdays.com/gifts/redeem and enter your code to get started. If you already have an account set up, that's cool too. Just log in before redeeming your gift and it will automatically be applied to your account. And please note a friend referral or discount code is different to a gift and should be redeemed at checkout :)

1000+ HAPPY DRINKERS

I love these cocktails

I love these cocktails, especially the cans with nitrogen in, they taste as good as from a cocktail bar, the consistency and flavour give them real depth. The Pina colada, passion fruit martini, and strawberry daiquiris are particular favourites and very moreish. Customer Service are great too if you do have queries.

Delicious Cocktails

I ordered some cocktail mixers to make Mojitos, Woo Woos and Cosmos and they are by far the best mixers I've ever had, my absolute favourite is the Mojito and I can't wait to order more, fast delivery too, thank you!

Excellent customer service

Excellent customer service , immediately resolved a problem that occurred on the order due to a computer problem

100% recommended

Great flavour.

Delivered on time.

Really delicious the nicest pina colada…

Really delicious the nicest pina colada I’ve tasted and really strong highly recommend and a great price.

Quick Service

Quick service, good variety of cocktails and super delicious!

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